Privacy Policy
Effective Date: July 18, 2025
Overview
This Privacy Policy describes how Control Shift Succeed LLC ("we," "us," or "our") collects, uses, and discloses information when you visit our website at www.ctrlshiftsucceed.com (the "Website") and engage with our IT consulting services. We are committed to protecting your privacy and handling your personal information with care and transparency.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information You Provide Directly:
Contact Information:
Name, email address, phone number, company name, and mailing address when you fill out contact forms, subscribe to newsletters, or request information.
Service-Related Information:
Details about your IT infrastructure, business needs, and project requirements when you engage us for consulting services. This may include sensitive business data, which will be handled under strict confidentiality agreements.
Communication Data:
Records of your correspondence with us, including emails and chat logs.
Information Collected Automatically (Website Usage Data):
Log Data:
When you visit our Website, our servers automatically record information that your browser sends, such as your IP address, browser type, operating system, referring/exit pages, and the dates and times of your visits.
Device Information:
Information about the device you use to access our Website, including hardware model, operating system, and unique device identifiers.
Usage Information:
Details about how you use our Website, such as the pages you view, the links you click, and the time spent on certain pages.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies (e.g., those inherent to Wix and Google Analytics via Google Workspace) to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our Website and your experience. For example, they help us remember your preferences or analyze Website traffic.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Our Services:
To deliver the IT consulting services you request, manage projects, communicate with you about your engagements, and provide technical support.
To Improve Our Website and Services:
To understand how users interact with our Website, identify areas for improvement, and develop new services based on market needs and trends.
For Communication:
To respond to your inquiries, send you administrative notifications, updates about our services, and marketing communications (if you have opted in).
For Marketing and Promotion:
To send you information about our services, promotions, and news that may be of interest to you, based on your preferences. You can opt out of marketing communications at any time.
For Security and Fraud Prevention:
To protect our Website, systems, and clients from fraudulent activities, unauthorized access, and other security threats.
For Legal Compliance:
To comply with applicable laws, regulations, legal processes, and governmental requests.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
With Service Providers:
We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to carry out their work for us (e.g., cloud hosting providers like Azure/AWS/Google Cloud, payment processors, marketing automation platforms). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons:
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Website or the public, or (d) protect against legal liability.
Business Transfers:
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
With Your Consent:
We may share your information with third parties when we have your explicit consent to do so.
Data Security
We implement reasonable technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. This includes using encryption, multi-factor authentication (MFA), secure password management, and leveraging the security features provided by Google Workspace and our cloud infrastructure providers (Azure/AWS/Google Cloud). However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access:
Request a copy of the personal information we hold about you.
Right to Rectification:
Request correction of inaccurate or incomplete personal information.
Right to Erasure ("Right to be Forgotten"):
Request deletion of your personal information under certain circumstances.
Right to Restrict Processing:
Request that we limit the way we use your personal information.
Right to Data Portability:
Request to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object:
Object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
Right to Withdraw Consent:
If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about the cookies we use, please contact us.
Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.
Children's Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email:
Through our website: