Terms and Conditions
Effective Date: July 18, 2025
Overview
Welcome to Control Shift Succeed LLC ("we," "us," or "our")! These Terms and Conditions ("Terms") govern your use of our website located at www.ctrlshiftsucceed.com (the "Website") and the IT consulting services we provide. By accessing or using our Website and/or engaging our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use our services.
Services Offered
Control Shift Succeed LLC provides professional IT consulting services, which may include, but are not limited to, IT strategy development, cloud infrastructure consulting (Azure, AWS, Google Cloud), cybersecurity assessments, system optimization, software implementation guidance, and technical support. The specific scope of services for any client engagement will be detailed in a separate, written service agreement or Statement of Work ("SOW") executed between you and Control Shift Succeed LLC. These Terms govern your general use of our Website and form a foundational part of any service engagement.
User Obligations
By using our Website and engaging our services, you agree to:
(i) Use the Website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.
(ii) Provide accurate, current, and complete information when contacting us or requesting services.
(iii) Maintain the confidentiality of any account credentials you may have with us.
(iv) Not engage in any activity that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.
(v) Not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any of our servers, by hacking, password "mining," or any other illegitimate means.
Intellectual Property
Our Content:
All content on the Website, including text, graphics, logos, images, software, and the compilation thereof, is the property of Control Shift Succeed LLC or its content suppliers and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as generally permitted by Wix's platform capabilities for viewing.
Client Work Product:
Any intellectual property developed by Control Shift Succeed LLC specifically for a client as part of a paid consulting engagement will be governed by the terms of the individual service agreement or SOW, which will typically outline the transfer or licensing of such intellectual property to the client upon full payment.
Disclaimers
Website "As Is":
The Website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
No Professional Advice:
The information provided on this Website is for general informational purposes only and does not constitute professional IT, legal, financial, or any other professional advice. You should consult with a qualified professional for advice tailored to your specific situation.
Service Performance:
While we strive to provide high-quality IT consulting services, we do not guarantee specific outcomes or results. The success of IT projects depends on various factors, including client cooperation, accurate information, and unforeseen technical complexities.
Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Control Shift Succeed LLC, its affiliates, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
(i) your access to or use of or inability to access or use the Website or services;
(ii) any conduct or content of any third party on the Website;
(iii) any content obtained from the Website;
(iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Our total liability to you for any claim arising out of or relating to these Terms or our services, regardless of the form of the action, will at all times be limited to the amount paid by you to us for the services giving rise to the claim in the twelve (12) months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Control Shift Succeed LLC and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:
(i) your use and access of the Website or services;
(ii) your breach of these Terms;
(iii) your violation of any law or the rights of a third party.
Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of Michigan, United States of America, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located within Michigan, United States of America for the purpose of litigating all such claims or disputes.
Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof, shall be resolved through amicable negotiation first, followed by binding arbitration in accordance with the rules of the American Arbitration Association.
Changes To These Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website or services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website and our services.
Termination
We may terminate or suspend your access to our Website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
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By email:
webmaster@ctrlshiftsucceed.com
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Through our website: